Key Responsibilities

• Prepare and share quotations with clients as per requirements.
• Handle customer inquiries through calls, emails, and messages.
• Maintain and update client data in Zoho CRM.
• Manage sales-related documentation and records.
• Follow up with prospects and existing clients.
• Coordinate with internal teams for order processing and service delivery.
• Track leads and update sales status regularly.
• Ensure timely communication and customer satisfaction.
• Support the sales team in achieving targets.

Required Skills & Qualifications

• Bachelor’s degree preferred.
• 1+ year experience in Inside Sales / Customer Support preferred.
• Knowledge of CRM tools (Zoho CRM preferred).
• Good communication skills in English & Hindi.
• Basic computer and MS Office knowledge.
• Ability to multitask and work under deadlines.
• Good organizational and follow-up skills.

Preferred Attributes

• Self-motivated and result-oriented.
• Customer-focused attitude.
• Team player.
• Attention to detail.

Skills

Additional Requirements

Education: Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

Experience: Proven sales experience preferred.

Skills: Strong analytical and problem-solving skills, excellent negotiation and consultative sales skills, effective communication skills, and exceptional customer service skills.